Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you if there are any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
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Canada & USA: 5–10 business days
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International: 7–20 business days
Delivery times may vary depending on your location and customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.
Incorrect Shipping Information
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please ensure all shipping details are correct before completing your purchase.
Lost or Delayed Orders
We are not responsible for delays caused by shipping carriers or customs. However, we will assist you in tracking and resolving any issues with your order.
Contact Information
If you have any questions about your order, please contact us at support@gmontanaclothing.com .